FAQ

Q: What should I bring with me on tour?

A: Here is our recommended list of items to bring on the tour:

  • Masks optional

  • Sunglasses/Eyewear 

  • Swim Clothing

  • Water Shoes

  • Towel

  • Light Sweater 

  • Hat

  • Sunscreen

  • Bug Spray

  • Cameras

 

Q: What should we wear?

A: Wear comfortable clothing. There are no strenuous hikes so shoes or sandals are fine.

Q: Are there places to change after swimming?

A: Yes, there are restrooms at both swimming locations.

Q: What is your cancellation/refund policy?

A: To receive a full refund, please cancel 48 hours before pickup time. No-shows will not be refunded. 

Q: Do you offer private tours?

A: Yes, our private tours . Guests can book an exclusive tour limited to only their family and friends. Please call 808-269-1261 or 808-866-0946 to book.

Q: What meals are included on the tour?

A: We offer a choice of sub/deli sandwiches (made fresh daily), veggie wraps or Caesar salads. Snacks, water and soft drinks are also included and available on tour throughout the day.

Q: Is breakfast included?

A. We have no host breakfast, but we do make a stop for those that would like to purchase coffee and breakfast.

Q: How many passengers does your van carry?

A: We have 9 to 14 passanger vans 

Q: My hotel/resort is not in the list of pickup locations? Where do we meet?

A: To complete booking, select any hotel and note the name or address of where you are staying in the comments section. We will notify you prior to your tour date if a pickup can be arranged, otherwise our meeting point will be in Kahului.

Q: What is the pick-up schedule?

A: Pick-up and drop-off times are as listed below. As a disclaimer, there are many factors and variables that determine the times of arrival and drop offs.

Locations
Pick- Up Times
Drop Off Times
Kahului
7:15 AM
3:30-4:00pm
North Kihei
6:45 AM
4:00-4:30pm
South Kihei
6:40 AM
4:00-4:30pm
Wailea
6:35 AM
4:00-5:00pm
Makena
6:30 AM
4:30-5:30pm
Ma`alaea
7:00 AM
4:00-5:00pm
Lahaina
6:30 AM
4:30-5:00pm
Kaanapali
6:30 AM
4:30-5:30pm
Honokaowai
6:25 AM
4:30-5:30pm
Kahana
6:15 AM
4:30-5:30pm
Napili
6:15 AM
4:30-5:30pm
Kapalua
6:10 AM
4:30-5:30pm
 
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