FAQ
Q: What should I bring with me on tour?
A: Here is our recommended list of items to bring on the tour:
-
Masks optional
-
Hand Sanitizer
-
Sunglasses/Eyewear
-
Camera
-
Swimsuits
-
Water Shoes
-
Towel
-
Longsleeve (weather dependent)
-
Hat
-
Sunscreen
Q: What should we wear?
A: Wear comfortable clothing. There are no strenuous hikes so shoes or sandals are fine.
Q: Are there places to change after swimming?
A: Yes, there are restrooms at both swimming locations.
Q: What is your cancellation/refund policy?
A: We offer refunds up to 48 hours before pickup minus processing fees. Within 48 hours of the tour pick-up time, there are no refunds.
Q: Do you offer private tours?
A: Yes. Customers can book an exclusive tour limited to only their family and friends. Please contact us below at 808-269-1261 or at 808-866-0946
Q: What meals are included on the tour?
A: We provide sub sandwhiches at Waianapanapa Black Sand Beach. Snacks and refreshments are also available on tour throughout the day.
Q: Is breakfast included?
A. We have no host breakfast, but we do make a stop for breakfast.
Q: How many passengers does your van carry?
A: We have 9 to 14 passanger vans.
Q: What is the pick-up schedule?
A: Pick-up and drop-off times are as listed below. As a disclaimer, there are many factors and variables that determine the times of arrival.
Locations | Pick- Up Times | Drop Off Times |
|---|---|---|
Kahului | 7:15 AM | 3:30-4:00pm |
North Kihei | 6:45 AM | 4:00-4:30pm |
South Kihei | 6:40 AM | 4:00-4:30pm |
Wailea | 6:35 AM | 4:00-5:00pm |
Makena | 6:30 AM | 4:30-5:30pm |
Ma`alaea | 7:00 AM | 4:00-5:00pm |
Lahaina | 6:30 AM | 4:30-5:00pm |
Kaanapali | 6:30 AM | 4:30-5:30pm |
Honokaowai | 6:25 AM | 4:30-5:30pm |
Kahana | 6:15 AM | 4:30-5:30pm |
Napili | 6:15 AM | 4:30-5:30pm |
Kapalua | 6:10 AM | 4:30-5:30pm |