Our cancellation policy is hassle-free: if you notify us more than 48 hours before your tour, you can cancel without any penalty. For private tours, we kindly ask that cancellations be made at least 2 weeks in advance to help us accommodate all guests smoothly.

In the event of inclement weather, if we determine it’s unsafe to conduct the tour, you may choose to reschedule or receive a full refund. Please note that no-shows are not eligible for refunds.

Wear comfortable shoes and clothing, and come swim-ready by wearing your swimsuit under a cover-up. There are restrooms at both swimming locations, but there may be a line, so being prepared means more time to enjoy the water.

Please limit your belongings to a single tote bag or backpack. Our recommended list of items to bring on the tour are:​

• Swim wear (optional)

• Water Shoes (optional)

• Charge cords

• Cash for souvenirs and gratuity

• Towels

• Reef-safe sunscreen

• Bug Spray

We recommend having a light breakfast before the tour. While we don’t provide breakfast, we do make a stop where you can purchase coffee and breakfast items if you’d like.

There are over 600 curves and 50+ one-lane bridges, so it can be a bit of an adventure!

There are windy turns, narrow one-lane bridges, and some bumpy sections especially as you get farther out toward East Maui, but don’t worry, we do all the driving for you.

There are restrooms at both swimming locations.

Lunch is complimentary.

We offer a selection of sub sandwiches, veggie wraps, or Caesar salads for lunch, with chips and bottled water available throughout the day during your tour. Lunch selections will be requested one day prior to your tour. If you have any questions or dietary preferences, feel free to email us. **Lunches will default to turkey sandwiches if we don't hear from you by 5pm the evening before. **

Yes, we do offer private tours. This means your group will have exclusive use of the vehicle. Please note that while the tour is private, it is not a custom tour, the route and main stops are pre-planned. You’re welcome to adjust the time spent at each stop, as long as it fits within the overall tour schedule. If you have additional stops in mind, they must be requested ahead of time and approved prior to your tour date, as some locations are not permitted and cannot be included. Call 808-871-2740 to inquire.

Our vans seat 9 to 14 passengers, but we limit each van to a maximum of 12 guests to ensure a comfortable ride.

Car seats and booster seats are available upon request at no additional cost. Please note that guests are responsible for installing the seats themselves. You are also welcome to bring and use your own. In compliance with Hawaii state law, children from 0 to 4 years old must use a car seat, while those from 5 to 10 years old must use a booster seat, unless they are already 4 feet 10 inches tall.

To finalize your booking, please indicate the name and address of your lodging in the comments section and select a nearby hotel. We will confirm if a pickup can be arranged before your tour date, if we do not receive a confirmation from you, you will need to meet at our designated meeting spot in Kahului.

Yes, we offer pickup and return services at Kahului Harbor and will coordinate arrangements to accommodate your arrival and departure times.

Listed below are estimated pick-up and drop-off times. As a disclaimer, there are many factors and variables that determine the times of arrival and drop offs. The early start time allows us to get ahead of the crowd so you can enjoy the stops that we make with as few people as possible. We will contact you the day before your tour to confirm your exact pickup time.